Texpidea Technologies PVT.LTD

Refund Policy

Effective Date: 01/09/2025

At Texpidea Technologies Pvt. Ltd., we strive to ensure customer satisfaction. This Refund Policy explains how refunds are handled for purchases made through Texpidea Pro.

1. Eligibility for Refunds

• Refunds may be considered only if there is a technical issue that prevents the use of the Service.
• To be eligible, users must contact our support team within 7 days of the purchase with valid proof.

2. Non-Refundable Situations

Refunds will not be provided in cases where:

• The issue is due to user error or lack of device compatibility.
• The service has been used or partially consumed.
• Refund is requested beyond the 7-day window.

3. Processing of Refunds

Approved refunds will be processed and credited to the original payment method within 7-10 business days.